Delete a ZephRead Account
Request deletion in the app or from this page. Local files on your devices are not deleted.
Before requesting deletion
Cancel any Microsoft Store subscription separately; deleting a ZephRead account does not cancel a store subscription. If you can sign in, use Account settings in ZephRead for the fastest verified request.
Request from the web
Email contact@zephread.com from the address associated with your ZephRead account with the subject “ZephRead account deletion”. Do not send your password, book files, access tokens or payment details. We will use a safe identity-verification step before accepting the request.
What happens
Cloud writes stop after acceptance. You may cancel until, but not at or after, the exact time 7 days from acceptance. Finalization then removes account-owned cloud files, library metadata, positions, highlights, notes, the ZephRead-to-Store binding and the Supabase authentication identity. We confirm deletion only after every required system reports the required absence. A database recovery is checked against an independent deletion blocker and matching restored data is deleted again before service resumes.
Data that may remain
For 90 days, a minimized deletion blocker containing only a keyed identity hash, status, timestamps and key/contract versions prevents disaster recovery from restoring the old account. A still-actionable Store transaction remains unbound without email, payment card or old ZephRead profile data; a new account must pass real Store verification before it can bind, and one transaction can bind to only one ZephRead account at a time. Terminal Store evidence is retained for no more than 24 months by default. Other limited security, fraud-prevention or legal-compliance evidence is retained only when required or reasonably necessary for its stated purpose.
Local data
Deleting the account does not delete original files, the local library database, positions or highlights stored on your devices. Remove those through the app or operating system if you also want to erase local data.